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FAQs

Product

Green tea does have more astringency as compared to the other teas and can be bitter only if it’s brewed incorrectly. Until you master the process, follow our brewing instructions and you will be able to relish a sweet and refreshing cup of tea every time.
The answers to this question can range from health to taste to aroma and may differ from person to person. While some people explore green tea as a health supplement for the multitude of health benefits green tea can offer, there are quite a few people who savour its fresh aroma and taste. What do you want from your cup? There’s only one way to find out. Order it!
Drinking tea regularly can increase the metabolism of your body and give you the energy to live a more active lifestyle. This in turn can be of great help if you’re trying to lose weight.
EGCG stands for Epigallocatechin 3 gallate. It’s a chemical compound, a sub-class of polyphenols known as catechin. These compounds are famous for their antioxidant properties.
Tea Culture of the World (TCW) brings you the finest teas from around the world. The silken pyramid tea bags are designed such that they provide more room for these fine tea leaves to open as they mingle with the water and rehydrate. Thus, giving you a luxurious brew in every sip.
There is no difference. While the Europeans and the Americans call it black tea due to the colour of the dry leaves, the Chinese prefer to call it red tea due to the colour of the liquor it brews. Although, at times, Rooibos tea from South Africa is listed under red tea for both its short needle-like red leaves as well as its brewed liquor that turns bright red.
There is very little research knowledge available on blended teas. Good quality teas if blended with beneficial herbs can offer multiple health benefits. However, a blend contains less quantity of tea leaves (as compared to pure teas) and hence the specific benefits of tea would be comparatively less.
Yes, but a cup of tea contains far less caffeine than a cup of coffee. Tea also contains L-Theanine that helps counter the effects of caffeine. If you’re concerned about your caffeine intake, you will be happy to know that caffeine in tea virtually disappears after the first steep.
There’s a widespread belief that decaffeination reduces the amount of antioxidants in the leaf, thus reducing the health benefits of the tea. But this belief is yet to be substantiated by research and science.
No. It’s impossible to remove all the caffeine content from tea. However, the quantity of caffeine in decaf tea is rather negligible, usually less than 5%.
Untrue. Like all organic substances, the compounds that produce flavour and health benefits degrade with time due to exposure to light, moisture and air.
The first and foremost precaution while storing tea is to keep it away from air, light, moisture and heat. Avoid storing tea in the cabinet right above the stove. It might be convenient for the kettle but not conducive for storing tea. Store tea in air-tight containers. Moreover, never put a damp teaspoon back in the container to scoop more tea.
Tea is one of the most researched topics around the world. There are hundreds of publications and papers available. Some of the more credible ones are:

Journal of the American Medical Association
The New England Journal of Medicine
Journal of Experimental Medicine
The American Journal of Clinical Nutrition
Journal of Clinical Investigation
Cold brewing is one of the simplest and possibly the healthiest brewing technique that can be used for any kind of tea. Brew your chosen tea in a glass of water (or a glass container) and refrigerate it for 8 hours or more without removing the tea from it. Take your glass out, remove the tea bag/leaves and savour a refreshingly healthy cup. Cold brewing is especially recommended for green and oolong teas as it makes their flavour smoother and sweeter.
Brew your tea with a higher ratio of tea to water (as compared to hot teas) so that you get a stronger brew, at least twice as strong as the hot tea brew. If you want an even stronger brew, do not steep it for longer, instead add more tea. Let the infusion cool down before pouring it over ice cubes so that it doesn’t become too diluted. Adding sweetener when the tea is still hot makes it dissolve more rapidly. The best dissolving sweeteners for serving unsweetened iced teas are sugar syrup and honey.
When the tea leaves and their compounds come in contact with heat, humidity and oxygen (air), a chemical reaction named oxidation occurs which is vital for the taste, flavour and health benefits associated with tea. The criteria for choosing a good tea that is conducive to the oxidation process are as follows:

The leaves should be clean, glossy, even-sized without twigs or stray particles
The tea should not be dusty, crushed or powdery
Upon steeping, the infusion should be clear and not muddy or unclear
The aroma and taste should be fresh
Tea Culture of the World sources the finest teas, herbs, spices and fruits from around the world. Along with India, TCW brings you teas from tea-loving nations like China, Japan and Sri Lanka.
At TCW, tea is not just a profession but an all-consuming passion. TCW leaves no stone unturned to source the finest quality of whole teas, herbs, spices and dried fruits. The meticulous process makes the teas better and the costs a little higher.
The best place to buy our teas is our website. You could also buy some of our select teas in some of the prominent supermarket chains.
Most of our teas do not have added flavours but when we do use them, we only use natural flavours.
Ideally, no. However, you could have some TCW herbal infusions which are specially formulated for nursing mothers. Write to us to know more.
Any beverage that resembles tea but does not come from Camellia Sinensis – the tea plant, is called Tisane (Tee-Sahn).
There is a possibility of staining as tea contains compounds called tannins. You can avoid it but taking these simple but regular measures:

Rinse your mouth several times a day
Brush often, at least twice a day
Floss regularly
Visit a dentist regularly

Connection & confidentiality FAQ
The best place to buy our teas is our website. You could also buy some of our select teas in some of the prominent supermarket chains.
Click on the create account link in the top corner of the home page and you’ll be done in a couple of minutes.
Absolutely not.
You can get your password easily by clicking on the ‘forgot password’ link. Validate your request and a new password will be sent to you.

Shipping faq
Within India: 3 – 5 working days

Outside India: 7 – 10 working days
Unfortunately, with a product like tea we are unable to provide a return policy. Online orders cannot be returned. We regret the inconvenience.
Simply call on +91 022 25914192/93 and we’ll be happy to take your order.
Once your order is processed, you will receive a confirmation mail along with the tracking number. You can enter this tracking number on the website of our logistics partners (Blue Dart or DHL) and track your order easily.
At Tea Culture of the World, we ship your order in 24 hours which means you will have 24 hours to modify or cancel your order. Once you receive the confirmation mail, you’ll not be able to modify or cancel your order.
Kindly send us an email as soon as possible on contact@teacultureoftheworld.com and we will do the needful.

Listed above are some of the questions we have been asked frequently over the years. If you have any other queries, kindly send us a mail.
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Connection & Confidentiality

Shipping

Listed above are some of the questions we have been asked frequently over the years. If you have any other queries, kindly send us a mail.